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July 26
Generating additional revenue
by identifying upsell opportunities
in your spa and Yield Management.

Adding additional revenue to any service without extending service time is every Spa Directors dream come true. In this webinar I am going to take you through a couple different scenarios where you can identify potential upsell opportunities within your spa. Including a self-serve model with online booking and how to pick up key indicators for potential upsells with Book4Time’s digital intake form solution. In addition, I will be going through the benefits of Yield Management and how letting your spa software technology make you more money during high traffic times, holidays or while holding special events within your property!

About the Presenter: Sal Capizzi

Sal is a spa & wellness operations pro with over ten years experience in the industry. He began his career as a LMT at Massage Envy before finding his passion in spa management. In 2016, he began working for Equinox and quickly moved into a Complex Spa Manager position until he was recruited to open the spa & wellness division of NEXUS Club New York, co-owned by Justin Timberlake and Tiger Woods as their Spa Director. In 2020, he made the pivot into the tech sector where he started off as a Solutions Specialist and is now the Director of Marketing for Book4Time and enjoys getting to interact with other Spa Directors and leaders every day while being at the forefront of innovation.

This webinar is proudly sponsored by Vitelle Lab.

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