Our Quality Assurance process is central to our commitment to excellence, ensuring we uphold the highest standards for our guests. This designation reflects our dedication to precision, consistency, and continuous improvement. For our team, it instills a sense of pride and responsibility, knowing our diligent efforts enhance our guests' relaxation, satisfaction, and trust. Here at Ste. Anne's, this recognition underscores our focus on delivering quality, nurturing a culture of family and comfort, and constantly striving to elevate our industry standards.

When the Quality Assurance Program with The Leading Spas of Canada was first launched, we were one of the first spas to get on board! We understood then, and still to this day the importance of such a program in our Industry. The standards and practices, standards of hygiene, and code of ethics outlined in this designation give our patrons the peace of mind that they truly are visiting a Top Spa in Canada when they visit Temple Gardens Hotel and Spa.

The Spa InterContinental Toronto Centre is thrilled to join the Leading Spas of Canada as a Quality Assurance Approved Member. The process to receive the Quality Assurance was straightforward, and incredibly thorough. It would be of benefit for every spa to go through the process to become Quality Assurance Approved: doing so really makes you reevaluate your spa operations from every angle and ensures that you are functioning at the highest levels of guest care, sanitation, and ethical practices. We took the opportunity to reevaluate and revamp our service protocols and procedures, which provided an overall benefit to both guests and spa team members. We are very proud to have received this designation and we look forward to a long relationship with Leading Spas of Canada so we can continue to grow and maintain an exceptional standard of care for our guests.

I would like to emphasize that the evaluation conducted by Leading Spas of Canada was truly professional. I would like to thank Colleen and Natalie for the support they provided throughout the preparation for this evaluation as well as for their kindness and respect. It was a demanding process, but it reassured me of the seriousness and professionalism of the evaluation conducted by Colleen and Natalie for Leading Spas of Canada. All the information requested was highly relevant and allowed me to confirm that the spa is well-organized and fully compliant with operational standards. We are proud to be a member of such a reputable organization and truly appreciate the opportunity to stand out in the industry.