Elevating your service delivery with 59club Canada
Discover how 59club Canada helps spas and wellness destinations elevate their guest experience, staff performance, and profitability through data-driven insights, mystery shopping, and employee training. Join us to learn how service benchmarking and customized feedback tools can transform your spa’s culture, satisfaction levels, and bottom line.
Exceptional guest experiences don’t happen by accident — they’re the result of consistent standards, engaged teams, and data-driven leadership. In this session, Ryan Tracy, Managing Partner of 59club Canada, will share how the same performance measurement tools used by the world’s leading hospitality organizations are now helping spas across Canada elevate their service delivery.
Participants will learn how 59club’s mystery shopping, employee training, and satisfaction survey platforms identify strengths, uncover blind spots, and empower teams to deliver world-class service at every guest touchpoint. Ryan will discuss how measurable service data can guide training priorities, increase staff accountability, and directly improve guest satisfaction and retention.
Whether your spa’s goal is to improve online reviews, boost member engagement, or enhance profitability through better service consistency, this webinar will provide a clear roadmap and practical tools to get you there.
Join us to discover how 59club Canada can help your spa transform feedback into action — and excellence into habit.
