Kathryn, a full-time Professor at Seneca College, Toronto, Ontario brings 30 years of experience both from the business operations and service/sales side of the spa industry, along with the technical, practical side of spa services delivery. She previously served as a boutique hotel spa manager, and as a spa consultant, which included planning and opening several spas, both domestic and international. Kathryn was also part of a team that opened Canada’s first Aveda training Institute in Victoria, British Columbia.
She holds an MBA from the University of Guelph’s College of Business and Economics, CIDESCO certification, and an Esthetician diploma from Sheridan College. She wrote a research paper reporting on the current practice standards and policies for estheticians that concerns ethics, regulation and policy, which was published in the Routledge Handbook of Health Tourism in 2017.