Member & Assessor Interviews

QA Leaders: Kathryn Stolle

When Kathryn Stolle became one of three founders of Leading Spas of Canada, she brought with her years of experience developing standards and practices for the spa industry. In 2006, Kathryn and her fellow SIAC founders decided that they should form some sort of verification and inspection process for Canadian spas.

Elena Zinchenko, Ten Spa

When Leading Spas of Canada put out a call for spas to join their Quality Assurance Approved pilot program, Ten Spa in Winnipeg was one of the first to respond. Thirteen years later, spa director Elena Zinchenko reflects on the impact the program has had on her business.

Diane Sparrow, Riverstone Spa

Riverstone Spa at Inn at the Forks is a hotel spa in Winnipeg, Manitoba and a member of the Quality Assurance Approved program. Owner Diane Sparrow spoke to us about what it means to be a QA spa and why she decided to be part of the program.